Delivery and Returns

 

Delivery


HyTensil only charges a one off shipping charge regardless of the number of items ordered and is able to ship worldwide. 

HyTensil aims to have all orders dispatched the next working day from the date of order and clear funds being received based upon GMT 8am-5pm Monday-Friday (working day). 

All deliveries are sent tracked and signed.

 



Delivery times as follows;

 


Standard delivery    

Special delivery




UK

3 days

1 day

Europe

 

3-5 days

 

 

Rest of World     

     

5-7 days       

 


 

Returns


HyTensil offers a 28 day money back guarantee (from the time of receiving the goods) providing the product(s) are returned in their original undamaged box and prior communication has been made with the claims team at returns@hytensil.co.uk and no alternative solution has been made.

 Once the product(s) have been received there will be communication made to the buyer via email that the product(s) have been received, and providing the product(s) are as they were sold a full refund will be provided within 5 working days to the payment method used when purchasing the product.